Return of Products: We reserve the right to refund for the return of the value (s) of the returned product (s) within 14 calendar days of receiving the parcel at your own expense and provided the products are in excellent condition received from you, complete, without damage, placed in their packaging.
For hygiene reasons it is not possible to return toiletries, pillows, mattresses and oxygen therapy products and related products.
Any change can also be made via our physical store located at Dimitriou Gounari, 217, Ano Glyfada.
Replacement: Our company will do its best to replace the product you returned to us, or this product may be defective (same code, resize or color), or you have been sent the wrong code, or the size is not suitable for you. For your convenience, we recommend that you, within 2-3 business days of receipt, inform us either by phone (+302109650259) or by e-mail of any wish to have it replaced. In the event that replacement due to unavailability of the requested product is not possible, we will contact you with alternatives.
Refunds: Refunds are available upon request and subject to review. Alternatively, there is the option of credit, which the customer can redeem within one year.
Refunds are not available when you rent a product. Price is non-refundable due to sterilization and transportation by staff. Minimum rental: 1 month.
Kliomed can send you free products within Attica for an order of 50 euros. The transportation and installation of certain products (beds, respirators, cpm) is free of charge. Outside Attica, the products are delivered by a partner shipping company and the freight is borne by the consumer.
Payment can be made by any of the following ways:
You can pay your order when it is delivered to you by courier. Payment is made in cash. No credit card required. Applies to all purchases regardless of amount.
B. PAYMENT BY CARD
You can make payments with all credit, debit or prepaid cards.
C. DEPOSIT IN A BANK ACCOUNT
ACCOUNT NUMBER: 0026.0608.50.0200334633
BENEFICIARY NAME: KLIOMED IKE
Medical - Orthopedic Products
Address: Dimitriou Gounari, 217
Ano Glyfada, 166 74
Emergency Phones: 210-9650259