Delivery Information

Return of Products: We reserve the right to refund for the return of the value (s) of the returned product (s) within 14 calendar days of receiving the parcel at your own expense and provided the products are in excellent condition received from you, complete, without damage, placed in their packaging.

For hygiene reasons it is not possible to return toiletries, pillows, mattresses and oxygen therapy products and related products.

Any change can also be made via our physical store located at Dimitriou Gounari, 217, Ano Glyfada.

Replacement: Our company will do its best to replace the product you returned to us, or this product may be defective (same code, resize or color), or you have been sent the wrong code, or the size is not suitable for you. For your convenience, we recommend that you, within 2-3 business days of receipt, inform us either by phone (+302109650259) or by e-mail of any wish to have it replaced. In the event that replacement due to unavailability of the requested product is not possible, we will contact you with alternatives.

Refunds: Refunds are available upon request and subject to review. Alternatively, there is the option of credit, which the customer can redeem within one year.

Refunds are not available when you rent a product. Price is non-refundable due to sterilization and transportation by staff. Minimum rental: 1 month.

PAYMENT METHODS

Kliomed can send you free products within Attica for an order of 50 euros. The transportation and installation of certain products (beds, respirators, cpm) is free of charge. Outside Attica, the products are delivered by a partner shipping company and the freight is borne by the consumer.

Payment can be made by any of the following ways:

A. REFUNDS

You can pay your order when it is delivered to you by courier. Payment is made in cash. No credit card required. Applies to all purchases regardless of amount.

B. PAYMENT BY CARD

You can make payments with all credit, debit or prepaid cards.

C. DEPOSIT IN A BANK ACCOUNT

You can choose the bank that facilitates you to deposit your order amount. The bank accounts where you can deposit money are:

PIRAEUS BANK:

ACCOUNT NUMBER: 5081-026747-455

IBAN: GR84 0172 0810 0050 8102 6747 455

BENEFICIARY NAME: XINOGALAS IOANNIS CONSTANTINOU

ZOGA KLIO PANAGIOTI

 EUROBANK BANK:

ACCOUNT NUMBER: 0026.0405.40.0200353502

IBAN: GR8502604050000400200353502

BENEFICIARY NAME: XINOGALAS IOANNIS CONSTANTINOU

CONTACT

KLIOmed

Medical - Orthopedic Products

Address: Dimitriou Gounari, 217

Ano Glyfada, 166 74

Tel: 210-9650259

Emergency Phones: 6948087638, 6944552862